gb44's Privacy Policy

1. Introduction & Purpose

gb44 is a trusted online gaming and betting platform operating for users in Bangladesh. We place the highest importance on our users' privacy. This Privacy Policy ("Policy") explains how gb44 collects, uses, stores, and in certain cases shares personal information with third parties.

By using our website, you are agreeing to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services and contact our support team.

2. What Information Is Collected

gb44 collects two types of information from users — information provided directly and information collected automatically.

2.1 Information Provided Directly

Information you provide during account registration or use of our services may include:

• Full name and date of birth (for age verification — only persons aged 21 or above may register)
• Mobile number and email address
• Payment details (e.g. bKash, Nagad, Rocket or Upay account numbers)
• National ID card or required documents for identity verification
• Messages and information you provide when contacting the support team

2.2 Information Collected Automatically

Some information is collected automatically while you browse our site:

• IP address and device type
• Browser version and operating system
• Time spent on the site, pages visited, and click data
• Information obtained from cookies and similar tracking technologies
• Transaction history and gaming activity logs

3. Purposes for Using Information

gb44 uses the collected information for the following purposes:

3.1 Account Management

Information is used to create, verify, and manage your account. This includes login security, transaction processing, and issuing bonuses.

3.2 Payment Processing

Payment information is processed during deposits and withdrawals via bKash, Nagad, Rocket, and Upay. SSL encryption is used to ensure the security of financial transactions.

3.3 Customer Support

Information is used to resolve your issues and answer your questions. Our support team is available 24/7 via live chat and email ([email protected]) in both Bengali and English.

3.4 Responsible Gaming

Gaming activity information is monitored to keep your gaming experience safe. If unusual behaviour is detected, we may take preventive action.

3.5 Fraud Prevention

Collected information is analysed to protect against account misuse, money laundering, and fraud.

3.6 Service Improvement

Statistical analysis is conducted to improve the user experience and the quality of the platform. For this purpose, information is generally used in anonymised form.

4. Cookies Policy

Cookies and similar technologies are used on the gb44 website. Cookies are small text files stored in your browser that help improve the site's functionality.

4.1 Essential Cookies

These cookies are essential for the core functionality of the site. They are used to maintain login sessions, security tokens, and to save user preferences.

4.2 Analytical Cookies

These cookies are used to analyse site traffic and usage patterns. This helps in improving the quality of the service.

5. Sharing Information with Third Parties

gb44 does not sell, rent, or transfer your personal information to any third party for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment Processors: Necessary information is provided to complete transactions via bKash, Nagad, Rocket, and Upay.
• Technology Partners: Trusted technology partners who assist in operating the site and work under strict confidentiality agreements.
• Game Providers: Minimum necessary information may be shared with providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and Ezugi for the purpose of operating games.
• Legal Obligations: When required to comply with a court order or applicable law.
• Fraud Prevention: With relevant authorities when needed to investigate cybercrime or financial fraud.

Outside of the above cases, your information is kept completely confidential. All our partners are committed to upholding the same standard of privacy.

6. Data Protection & Security

gb44 follows industry-standard technology and processes to protect users' information.

6.1 Technical Safeguards

• SSL Encryption: All data transmitted between your browser and our servers is sent via an encrypted connection.
• Data Encryption: Stored sensitive information is kept in encrypted form.
• Firewall & Intrusion Detection: Active security measures are in place to prevent unauthorised access.
• Regular Security Audits: Periodic reviews are conducted to identify potential vulnerabilities.

6.2 Administrative Safeguards

• Only authorised staff members can access personal information.
• All staff work under confidentiality agreements.
• Access logs for data are maintained and reviewed regularly.

7. Data Retention Period

gb44 retains information according to the following policy:

• Account Information: Retained for as long as the account is active. Even after an account is closed, it may be kept for a specified period to meet legal requirements.
• Financial Transaction Records: Retained for the long term in accordance with financial regulatory requirements.
• Communication History: Support-related communications are kept for a reasonable period.
• Cookie Data: Retention period varies by cookie type, generally from 30 days to 1 year.

Once the data retention period ends, we securely delete or anonymise the information.

8. User Rights

As a gb44 user, you have the following rights over your own information:

8.1 Right to Access Information

You can find out at any time what information gb44 has collected about you. Contact the support team for this.

8.2 Right to Correct Information

If your profile contains incorrect or outdated information, you may request that it be corrected.

8.3 Request to Delete Information

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations or ongoing disputes.

8.4 Right to Object to Processing

You may object to your information being used for marketing or analytical purposes.

9. Protection of Minors

gb44's services are intended only for persons aged 21 or above. We do not knowingly collect any information from minors.

Age is verified at the time of registration. If we become aware that a minor has opened an account on our site, the account will be immediately closed and all collected information will be deleted.

If you believe a minor is using our platform, please notify us immediately at [email protected].

10. Notice Regarding External Links

The gb44 website may contain content from third-party game providers. These third parties have their own privacy policies that apply to their respective services.

Be aware of how you are providing information to third-party services. We have no control over their operations and are not responsible for their privacy practices.

11. Policy Changes

gb44 may update this Privacy Policy from time to time. Depending on the nature of the change, you will be informed in the following ways:

• Minor Changes: Will be updated silently on this page.
• Significant Changes: A notification will be sent to your account email or via live chat.

Continued use of the site after a change will be taken to mean that you have agreed to the new policy. You are therefore encouraged to review this page regularly.

12. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact the gb44 support team:

We generally respond to all privacy-related requests in a timely manner. Your privacy is a priority for us.